WORKING WITH LIV

Your trusted partner in modern
fire safety compliance.

LIV is more than software. We partner with AHJs to simplify compliance, reduce workflow friction, and support fire prevention efforts from day one.

Designed for clarity,
supporting you at every step.

LIV follows a proven, low-lift approach to software implementation and ongoing support. Most jurisdictions that choose to implement LIV are transitioned in hours—not months—and continue to receive hands-on partnership long after they go live. When you work with LIV, you can expect:

Vector (1)

A fast, guided onboarding 
process

We handle data setup, premise cleansing, and configuration so your team doesn’t need to manage technical complexity or IT overhead.

Vector (2)

Minimal disruption to existing systems


LIV works alongside your current Records Management System (RMS) and inspection tools through API integrations—no rip-and-replace required.

Vector (3)

Clear roles and accountability across stakeholders

AHJs maintain full authority, while inspection companies and property owners engage through structured, transparent workflows.

Vector (4)

Ongoing support 
from experienced safety professionals

Our team includes industry professionals with firsthand experience in inspections and fire prevention—not just software support staff.

A simple, proven rollout without 
the heavy lift.

LIV removes the uncertainty that often comes with adopting new technology workflows by providing a clear, supported implementation path that easily integrates with your existing systems.

STEP 1
See LIV in action

Request a demo to understand how LIV supports ITM reporting, internal inspections, deficiency management, permitting, and pre-planning—at no cost to the AHJ.

STEP 2
Onboard quickly

LIV prepares your environment, pre-populates premises data, and assists with contractor onboarding. Most jurisdictions are live after approximately five hours of onboarding.

STEP 3
Go live with confidence

Once active, your team gains real-time visibility into compliance status, deficiencies, and follow-up activity across the jurisdiction.

Support you can rely on.

LIV’s customer support model reflects the realities of prevention bureaus: limited staff, high volume, and no margin for confusion. Departments consistently cite LIV’s support as a key reason they trust the platform and recommend it to peers. Working with LIV allows you to benefit from:

Ongoing Customer Success

LIV is your partner long after the initial launch. Our Customer Success team helps you drive adoption, meet your goals, and get lasting value from the platform as your needs evolve.

Responsive Customer Support

Need help? Our Customer Support team is available Monday–Friday, 9 AM–5 PM MST to answer questions and provide personalized assistance. Contact Support →

Self-guided resources

Access on-demand resources to support your team at any time. Our Help Center, Guides, and Video Tutorials make it easy to learn and reference LIV at your own pace. Explore resources →

Extend review capacity instantly

LIV’s Compliance Review Services let you immediately extend review capacity without adding staff. Our fire code professionals review reports and support follow-up, acting as an extension of your department. Learn more about Compliance Review Services →

Designed to serve compliance
and fire safety teams.

LIV is purpose-built for jurisdictions and partners who value clarity, accountability, and long-term compliance outcomes:

For AHJs
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For AHJs

seeking centralized visibility and enforceable workflows.

Explore LIV for AHJs →

For Inspection Companies
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For Inspection Companies

looking for clear submission standards and faster review cycles.

See Contractor workflows →

For Commercial Property Owners
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For Commercial Property Owners

who need transparency into compliance requirements and status.

View Property Owner experience →

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Built for public sector confidence.

LIV is a secure, cloud-native platform designed to meet the expectations of public agencies and municipal IT teams. With LIV, your data remains accessible, defensible, and under your control. Leverage:

  • Role-based access and permissions
  • Secure data handling and infrastructure
  • Full audit trails for inspections, deficiencies, and reviews
  • API-driven integrations to reduce duplicate entry and data silos
Want to get started quickly?

Explore how rapid onboarding, training, and support help teams get value fast.