Privacy Policy

1. Introduction

Life Safety Inspection Vault (LIV), LLC ("LIV," "we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website at livsafe.com or use our mobile application and services (collectively, the "Services"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. Information We Collect

We collect several types of information from and about users of our Services, including:

• Personal Information: Information that identifies you personally, such as your name, postal address, email address, telephone number, and any other identifier by which you may be contacted online or offline.
• Usage Information: Details of your visits to our Services, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Services.
• Device Information: Information about your computer or mobile device and internet connection, including your IP address, operating system, browser type, and device identifiers.
• Fire Safety and Inspection Data: Information related to fire safety inspections, compliance records, and other life safety data that you input into our system.

3. How We Collect Information

We collect information:

• Directly from you when you provide it to us, such as when you register for an account, use our Services, or contact us.
• Automatically as you navigate through our Services, using cookies, web beacons, and other tracking technologies.
• From third parties, such as business partners, data providers, or service providers.

4. How We Use Your Information

We use information that we collect about you or that you provide to us:

• To provide, maintain, and improve our Services.
• To process and fulfill your requests, such as sending inspection reports or notifications.
• To communicate with you about your account, updates to our Services, or responses to your inquiries.
• To personalize your experience and deliver content relevant to your interests.
• To comply with legal obligations, resolve disputes, and enforce our agreements.
• For data analysis, identifying usage trends, and enhancing our Services.

5. Disclosure of Your Information

We may disclose personal information that we collect or you provide:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• To comply with any court order, law, or legal process.
• To enforce our Terms of Service or other agreements.
• If we believe disclosure is necessary to protect the rights, property, or safety of LIVSafe, our customers, or others.

6. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our Services.

7. Your Choices

You can review and change your personal information by logging into the Services and visiting your account profile page. You may also contact us directly to request access to, correct, or delete any personal information that you have provided to us.

8. Children's Privacy

Our Services are not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

9. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you through a notice on our website or by email. The date the Privacy Policy was last revised is identified at the top of the page.

10. Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at: support@livsafe.com