Free Resource · Fire Department Leadership

Fire Service Technology Implementation Checklist

A practical reference tool for fire department leaders planning, leading, or assessing a technology rollout.

Technology rollouts don't succeed or fail on their own — they succeed or fail based on how they're led. This checklist gives fire department leaders a clear, field-tested framework for every stage of implementation: from building the right team before you launch to monitoring adoption long after go-live. Use it to plan a new rollout, assess one already in progress, or build accountability across your department.

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What's inside

The checklist covers the key leadership actions that determine whether a technology rollout sticks — organized by phase so you can use it before, during, and after implementation.

 Phases covered: 

Pre-Rollout — Assign ownership, build your implementation committee, identify formal and informal leaders, and communicate the why before go-live.
Pre-Rollout — Assign ownership, build your implementation committee, identify formal and informal leaders, and communicate the why before go-live.
Rollout — Phased vs. big-bang deployment considerations, provisioning and readiness steps, and how to manage skeptics and early resisters.
Rollout — Phased vs. big-bang deployment considerations, provisioning and readiness steps, and how to manage skeptics and early resisters.
Post-Rollout — Feedback loops, adoption monitoring, ongoing assessment, and the five questions every chief should be able to answer about their technology investment.
Post-Rollout — Feedback loops, adoption monitoring, ongoing assessment, and the five questions every chief should be able to answer about their technology investment.

About this resource

This checklist was developed from frameworks and field experience shared by Division Chief Robert Jardine of Nampa Fire — a 26-year fire service veteran who has led technology implementation across multiple systems and trained the people who use them every day. It was produced in conjunction with LIV's webinar From Rollout to Results.

Want to go deeper? Watch the full session where Division Chief Jardine walks through these frameworks in detail — including real examples, a moderated discussion, and live Q&A.

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Download the checklist — no form required.

Click below to access the PDF directly.