Inside Inspection Partner Success
A live customer panel with fire officials from Maui and Nampa, plus an inspection contractor's perspective
A dedicated team on every third-party report, from review to resolution
88% compliant after Inspection Partner Success review.
Maui Fire Department and Nampa Fire Protection District both have a dedicated LIV team reviewing every third-party report that comes into their programs. When a report is incomplete, or something is marked compliant that isn't, the reviewer goes back to the inspection company and stays with it until the deficiency is resolved.
That team is Inspection Partner Success. You may know them under their former name, Compliance Review Services. Fire officials from Maui and Nampa will walk through their own experiences: how long report review takes now, what came off their inspectors' plates, and how inspection companies responded. Brooks Cato of Fire Protection Services brings the contractor's side from Georgia, where his team submits reports across multiple AHJs.
Bring your questions for the live panel Q&A. Can't attend live? Register anyway and we'll send you the recording.
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Proven results
Across AHJs already using Inspection Partner Success
Real follow-through
88% compliant after Inspection Partner Success review
Faster compliance
20 days, on average, to fully resolve a new deficiency
Proven scale
2,500 inspection reports reviewed in the last three months
Your speakers
Fire Protection District
Fire Marshal Elijah Effinger has led Nampa Fire Protection District's prevention program for more than seven years, working closely with the LIV team to shape ongoing platform improvements in service of a safer, better-protected community.
Maui Fire Department
Captain Parrish Purdy has helped lead Maui Fire Department's shift from paper-based inspection tracking to full digital visibility across the island's third-party inspection program, including community-driven feature requests like geofenced districts and TMK-based tracking that LIV built at his team's request.
Fire Protection Services, LLC
Brooks Cato brings the inspection contractor's perspective to the panel from Fire Protection Services, LLC, where his team submits and manages third-party ITM reports across multiple AHJs — a front-row seat to what changes for contractors when report review gets standardized.
LIV
Ron Johnson brings 29 years of fire service experience to LIV, with a career spanning company officer, division chief, assistant fire marshal, and fire marshal roles across multiple departments — as well as teaching fire science at the collegiate level. At LIV, he serves as Director of Industry Solutions, working directly with fire departments and AHJs across the country.
Your moderator
LIV
Cole Harding co-founded LIV and serves as Co-Founder, Chief Customer Officer, and a member of LIV's Board — a role built on more than seven years working directly with fire departments and AHJs across the country as their advocate inside the company. He moderates this session in that same capacity, bringing his direct, hands-on relationship with AHJs to guide the panel discussion.
What you'll take away
What Maui and Nampa saw change, and how long it took
What to expect
60 minutes · Live Q&A included
- How a dedicated Inspection Partner Success specialist works directly with your inspection companies, so your team isn't the one chasing them
- How Inspection Partner Success specialists close the loop on deficiencies, following outstanding repair reports through to resolution
- Q&A with the full panel
About this session
You already have the system and the data. What most prevention bureaus don't have is the hours. Every third-party report still has to be read, checked against what your code requires, and followed up on when something's missing, and that workload grows with report volume rather than with your staffing.
That's what Inspection Partner Success takes on. IPS reviewers go through every report that comes in, go back to the inspection company when something is incomplete or marked compliant that isn't, and stay with the deficiency until it's resolved.
Maui and Nampa talk through what that freed up for their teams. Brooks Cato describes the same change from the contractor's side. Four slides of orientation, then the panel takes it, with live Q&A at the end.
Featuring a customer panel plus an inspection contractor's perspective from: